Your free Quick Pick ticket(s) are redeemed automatically within 24 hours of winning. Once issued they will appear in the Upcoming tab of the Orders section. Your free Quick Pick order will always be reflected in your Account Activity.
You can see all the transactions you’ve made with the corresponding change to your credit balance. This includes orders placed, account funding, winnings, payouts, referrals, and more. Here is how to view your transaction history:
1) Tap your name or email in the side menu of the app
2) Tap Activity
If it’s been more than 24 hours and you haven’t received your free play, please reach out to firstname.lastname@example.org.