Because we fulfill and deliver each scratch ticket individually, it will not be ready instantly in the app. We send you an email once your full order has been delivered and is ready to be scratched.
Articles in this section
- How do I know Jackpocket won’t steal my winning Scratch-off?
- What do “business hours” mean? Why are there no scratch games available to order?
- Why was my Scratch-Off order refunded?
- How do I view my past scratch orders from within the app?
- Why does my cart empty if I leave the screen?
- How can I see the prizes for each scratch game?
- How long do I have to claim my scratch prize?
- How will I know if my scratch ticket won a prize?
- How many scratch tickets can I order at a time?
- Can I order multiple scratch games at the same time?