We have limited inventory of scratch tickets available, and want to ensure you’re able to order the tickets you want. For this reason, if you leave your cart, we then release those tickets so other customers have the chance to order.
Why does my cart empty if I leave the screen?

Morgan
Articles in this section
- How do I know Jackpocket won’t steal my winning Scratch-off?
- What do “business hours” mean? Why are there no scratch games available to order?
- Why was my Scratch-Off order refunded?
- How do I view my past scratch orders from within the app?
- Why does my cart empty if I leave the screen?
- How can I see the prizes for each scratch game?
- How long do I have to claim my scratch prize?
- How will I know if my scratch ticket won a prize?
- How many scratch tickets can I order at a time?
- Can I order multiple scratch games at the same time?