The Jackpocket app provides users with a secure platform to order official state lottery tickets that are then fulfilled on their behalf at a licensed lottery retailer we partner with.
When you place an order, we send you an email confirmation that includes all the details of your order. Then you receive another email once we've secured the ticket for you that includes the ticket serial number. We also send a high resolution scan of your paper ticket — front and back — for you to view in the app. The email receipt and ticket image are assurance that your ticket was purchased. Your paper ticket is securely stored in a locked, fireproof vault.
If your ticket wins a small prize, we'll credit your Jackpocket account and you can send the winnings to your bank account. If your ticket wins a large prize, we'll arrange to have the winning ticket delivered to you in secure fashion so you can claim your prize directly from the state lottery.
For details on small and large prizes in your state, please see: What happens if I win?