Features & How-Tos
How to do practically anything in the Jackpocket app.
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Place Ticket Orders
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Pick-6 Changes & Autoplay
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How long does it take for a ticket to be processed?
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Can I modify or change my order?
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How do I add Fireball to my ticket?
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How do I play 50 cent wagers on Jackpocket?
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Can I get scratch-offs on Jackpocket in my state?
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Why doesn’t my promo code work?
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Where do I enter my promo code?
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How do I switch from the annuity option to the lump sum cash cash option?
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When will my scratch off order ship?
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How do I order a ticket?
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Where is the image of my tickets?
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How do I see my Quick Pick numbers?
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How are the random numbers selected?
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How do I play the Megaplier and Power Play?
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How do I order multiple games for the same lottery for a particular drawing?
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How do I remove a game from my cart?
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How can I replay an order on iOS?
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How can I replay an order on Android?
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Pick-6 Changes & Autoplay
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Check Lotto Results
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Join Jackpocket Pools
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What’s new in Jackpocket Pools?
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Why isn’t Jackpocket Pools available in New Jersey or New York?
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Which states can play in Jackpocket’s lottery pools?
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What is a lottery pool?
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How do I join a Public Pool?
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How do I create a new private pool group?
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How do I invite someone to join my private pool group?
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How do I join an existing private pool group?
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What is the Prize Share Calculator? (private pools only)
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What’s new in Jackpocket Pools?
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Autoplay Your Favorite Games
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Change Your App Preferences
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How do I scan my fingerprint (iOS)?
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How can I turn notifications on for iPhone?
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How can I turn notifications off for iOS?
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I do not wish to receive emails. How can I opt out?
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How can I customize push notifications on Android?
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How do I create a pin code for added security when transacting on Jackpocket (Android)?
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How do I scan my fingerprint (iOS)?