- How do I know Jackpocket won’t steal my winning Scratch-off?
- What do “business hours” mean? Why are there no scratch games available to order?
- Why was my Scratch-Off order refunded?
- How do I view my past scratch orders from within the app?
- Why does my cart empty if I leave the screen?
- How can I see the prizes for each scratch game?
- How long do I have to claim my scratch prize?
- How will I know if my scratch ticket won a prize?
- How many scratch tickets can I order at a time?
- Can I order multiple scratch games at the same time?
- How long does it take for an order to be ready to scratch?
- How do Scratch-Offs in the app work?
- Which states can order Scratch-Offs on Jackpocket?