- Why do I need to provide a picture of my ID?
- I won, but now when I go to withdraw it is saying I have no withdrawable credits. Where did they go?
- Why are the tickets I've ordered not in my Orders sections?
- My ticket won, but I haven't been credited yet. How come?
- I ordered a ticket, but I have not received confirmation that it was bought and I can't see the image on the app.
- I am trying to order a ticket, but it says my age cannot be verified.
- I requested a payout a few days ago, but it still hasn't hit my bank. When will I get it?
- After the drawing, my tickets disappear from the list. Where are they?
- I didn't receive my phone verification code.
- How do I install Jackpocket on my desktop computer?
- I referred a friend but I haven't received my referral credits.
- I am trying to add my bank but I'm not receiving the verification code.
- My order was refunded due to "liability limit exceeded." What does that mean?
- I can't select a number because there is a red "X" next to it
- My Autoplay(s) stopped working, how do I get them to work again?