Visit the Login & Security page to change your phone number on file.

Please don't attempt to create a new account if you've lost your login details.

If you reside in a state that requires two-factor authentication, you may need to re-enable two-factor authentication if you have changed your mobile phone number.

If you are unable to update the information yourself, you can contact the Jackpocket Customer Support Team for assistance.

How to update your mobile phone number on the Jackpocket app

1. Login to the Jackpocket mobile app.
2. Tap on the profile icon at the top right.
3. Select Login & Security.
4. Select Edit Number and enter your updated phone number.
5. Select Save Number.
6. Verify your phone number by entering the code sent to your new phone number.

How to update your mobile phone number on Jackpocket via desktop or laptop

1.  Log into Jackpocket.
2. Click on your account username at the top right.
3. Select Account Information.
4. Select Login & Security.
5. Select Edit Number and enter your updated phone number.
6. Select Save Number.
7. Verify your phone number by entering the code sent to your new phone number.