By default, your computer’s internet browser may block pop-ups from automatically showing up on your screen. This may prevent the successful Player Location Check plugin installation required for geo-location checks. To disable this feature, follow the steps below for each browser and/or device.
If you cannot download the Player Location Check plugin after completing the steps below, please get in touch with our Customer Support Team at support@jackpocketcasino.com.
GOOGLE CHROME
Desktop
- On your desktop device, open the Google Chrome browser.
- At the top right-hand corner of your screen, click the three vertical dots, then select "Settings" from the list of options.
- Click “Privacy and security” in the left pane, then navigate to Site Settings → Pop-ups and redirects
- Please add our website to the "Allowed to send pop-ups and use redirects" section on the page: https://casino.jackpocket.com/casino/all
SAFARI
Mac
- On your Apple desktop device, open the Safari browser.
- Go to the Jackpocket Casino website, then select "Safari" from the menu bar at the top of your screen.
- Choose “Settings” from the drop-down menu.
- In the new window that appears, click the "Websites" option at the top of the window.
- In the left pane, scroll to the bottom of the list of available options and select “Pop-up windows”.
- Locate the Jackpocket Casino website in the the list of "Currently Open Websites".
- Using the drop-down menu option to the right of the Jackpocket Casino website, select "Allow" from the list of options.