Timing

Venmo deposits process immediately.

Requirements

• An ID verified Jackpocket account is required.
• An ID verified personal Venmo account that matches your associated Jackpocket account information, with an existing balance on file is required.
• The Venmo account used to deposit must be in your name.

Limitations

• In order to use Venmo on a desktop or laptop, players must make a successful deposit via the Jackpocket app first. Once players make a Venmo deposit via the Jackpocket app, they will see the option to deposit with Venmo via desktop or laptop experiences.
• An initial Venmo deposit is required to withdraw using this method.
• Venmo isn't permitted in all jurisdictions.
• Players can deposit up to $4,999.99 per transaction and up to $19,999.99 per week with a verified Venmo account.
• Players with unverified Venmo accounts can deposit up to $299.99 per week.
• Deposits must be done via the Jackpocket app or mobile web. You must be logged into your Jackpockey account in order to deposit with Venmo.
• Please note: Jackpocket doesn't accept Venmo transfers via the Venmo application due to the risk of lost deposits and transferred funds.
• Learn more about Venmo payment limits.  

Step-by-step Instructions

1. Log in to your Jackpocket account via app or website.
2. Select Venmo as your payment option.
3. Enter the amount you want to deposit and tap the Venmo button to complete your deposit.
4. Authorize Jackpocket to charge your Venmo account by tapping the Agree & Complete button.
   • Note: In order to use Venmo on a desktop or laptop, players must make a successful deposit via the Jackpocket app first. Once players make a Venmo deposit via the Jackpocket app, they will see the option to deposit with Venmo via desktop or laptop experiences.

Contacting Venmo:

Venmo Phone Support: (855) 812-4430 (M-F, 10:00 a.m.-6:00 p.m. EST)

Venmo Customer Online Support

Frequently asked questions

Is depositing via Venmo available in all jurisdictions?

Due to regulatory requirements, depositing via Venmo isn't permitted in all jurisdictions. Please visit your Jackpocket Account Deposit Page if you have any questions about what options are available in your jurisdiction.

How do I find my transaction information on Venmo?

Learn more about locating your transaction history on Venmo.