Windows System (Windows 7 & 8):
To close a Remote Desktop Program (RDP) on a Windows computer, please close the program as follows:
- Open your "Task Manager" by selecting ‘Ctrl+Alt+Delete’ on your keyboard.
- Click the "Processes" tab, select your RDP from the displayed list and click "End Process".
- Login to your Jackpocket Casino account again.
Windows 10 (Cortana):
To close a Remote Desktop Program (RDP) on a Windows computer running Windows 10, please close the program as follows:
- Type “Remote Settings” into the Cortana search box.
- Select “Allow remote access to your computer”. (This may seem counterintuitive, but this will open the Control panel dialog for Remote System Properties)
- Check “Don't Allow Remote Connections to this Computer”. You have now disabled remote access to your computer.
- Login to your Jackpocket Casino account again.
Mac:
In order to close a Remote Desktop Program (RDP) on a Mac, please close the program as follows:
- Open the "Activity Monitor" from the "Utilities" folder.
- Find the process and click "Quit".
- Login to your Jackpocket Casino again.
If you need any additional assistance, please contact our Customer Support Team via email at support@jackpocketcasino.com.