Windows System (Windows 7 & 8):

To close a Remote Desktop Program (RDP) on a Windows computer, please close the program as follows:

1. Open your "Task Manager" by selecting ‘Ctrl+Alt+Delete’ on your keyboard.
2. Click the "Processes" tab, select your RDP from the displayed list and click "End Process".
3. Login to your Jackpocket Casino account again.

Windows 10 (Cortana):

To close a Remote Desktop Program (RDP) on a Windows computer running Windows 10, please close the program as follows:

1. Type “Remote Settings” into the Cortana search box.
2. Select “Allow remote access to your computer”. (This may seem counterintuitive, but this will open the Control panel dialog for Remote System Properties)                                                             
3. Check “Don't Allow Remote Connections to this Computer”. You have now disabled remote access to your computer. 
4. Login to your Jackpocket Casino account again.

Mac:

In order to close a Remote Desktop Program (RDP) on a Mac, please close the program as follows:

1. Open the "Activity Monitor" from the "Utilities" folder.
2. Find the process and click "Quit".
3. Login to your Jackpocket Casino again.

If you need any additional assistance, please contact our Customer Support Team via email at support@jackpocketcasino.com.