How do I opt-out of receiving future promotions?


If you wish to stop receiving bonuses and promotional offers for your Jackpocket Casino account, please email your request to our Customer Support Team: support@jackpocketcasino.com

Once the request is received, our customer support team will send you an email confirmation once your request has been completed. You can also manage your account preferences by following these steps:

  1. Log in to your Jackpocket Casino account and select the 'Account Menu' in the top right corner of the website.
  2. Scroll down to the section labeled 'Account' and choose the 'Contact Preferences' option from the list.
  3. From there, go to the 'Marketing' section and 'Toggle On/Off', to manage the contact method for receiving offers, updates and rewards. 

Should you need any additional assistance, please get in touch with our Customer Support Team at the above-listed email address.