There are two ways to access the Responsible Gaming Center from the Jackpocket app.
- Log into the Jackpocket app.
- Tap the RG icon in the top left corner of your screen
You can also access the Responsible Gaming Center through your profile icon.
- Log into the Jackpocket app.
- Tap your profile icon in the top right of your screen.
- Under General tap Responsible Gaming.
You can access the Responsible Gaming Center from a desktop or laptop by licking Responsible Gaming in the top right corner of your screen.
The Responsible Gaming Center includes several features, including:
- Player limits: Set your own limits.
- Cool-off: Set the amount of time you’d like to take a break. A Cool-Off will prevent you from logging into any DraftKings product and your Jackpocket courier account. The Cool-Off will not apply to Jackpocket Casino, which is only available in New Jersey.
- Self-exclusion: If you self-exclude on the DraftKings platform or Jackpocert courier platform, during the self-exclusion period, you will be excluded and banned from playing on any DraftKings product and your Jackpocket courier account. The self-exclusion will not apply to Jackpocket Casino, which is only available in New Jersey.
- Support: We provide access to the National Council on Problem Gambling hotline for those who need extra help.
Need additional help?
If you need additional support, the National Council on Problem Gambling (NCPG) offers a number of resources on their website at https://www.ncpgambling.org as well as a 24-hour confidential helpline at 1-800-522-4700.