What do “business hours” mean? Why are there no scratch games available to order?


To ensure we fulfill scratch ticket orders in a timely manner, in Nebraska and Montana we only accept orders during a set time period each day. We list our “Business Hours'' in theScratchers tab. You will not be able to order Scratchers outside of business hours. Learn more about accessing scratchers on Jackpocket.

Scratcher Order Availability Varies by State

However, we accept orders for scratchers overnight in Arizona, Colorado, Ohio, Oregon, and Massachusetts—meaning you can place an order even outside regular business hours. Please note, however, that if you order scratcher tickets outside of regular business hours in these states, processing of those tickets may be delayed.  

Learn more about accessing scratchers on Jackpocket.