There are a few potential causes of deposit issues. Here are the most common reasons:
- Incorrect card details: Make sure the name, card number, expiration date, security code, and state/zip code all match the account information associated with your card.
- Bank Restrictions: One of the most common reasons for a declined deposit is a bank temporarily restricting online transactions. Also, some financial institutions do not allow the use of your card for online gambling transactions. A quick phone call to your bank should help clear this up.
- Other reasons:
- You have set up Deposit limits or other applicable responsible gaming features.
- The expiry date on your credit card is not valid.
- You do not have enough funds in your payment wallet.
Should you need any additional assistance, please contact our Customer Support Team.