Why can’t I deposit funds to my account?


There are a few potential causes of deposit issues. Here are the most common reasons: 

  1. Incorrect card details: Make sure the name, card number, expiration date, security code, and state/zip code all match the account information associated with your card.

  2. Bank Restrictions: One of the most common reasons for a declined deposit is a bank temporarily restricting online transactions. Also, some financial institutions do not allow the use of your card for online gambling transactions. A quick phone call to your bank should help clear this up.

  3. Other reasons:
    • You have set up Deposit limits or other applicable responsible gaming features.
    • The expiry date on your credit card is not valid. 
    • You do not have enough funds in your payment wallet.

Should you need any additional assistance, please contact our Customer Support Team.